Last updated: 16.04.2026

This Privacy Policy explains how (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you use the “Praxis-24 Pro” mobile application (the “App”).

By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a) Account Information

When you use the mobile application, we may collect:

  • Email address
  • User ID (account identifier)

This information is used to create and manage your account.

b) User-Generated Content

We collect content that you create within the application, such as:

  • Project data
  • Form inputs
  • Application-specific content

This data is stored to provide core app functionality.

We do not intentionally collect data from children under applicable legal age without proper legal basis.

3. How We Use Your Information

We process personal data to:

  • Provide and operate the App
  • Authenticate users and manage access rights
  • Store and display records and appointments
  • Enable communication features (such as reminders/notifications if enabled)
  • Comply with legal obligations
  • Prevent fraud, abuse, and unauthorized access

4. Legal Bases for Processing

Where required by law, we rely on one or more of the following legal bases:

  • Performance of a contract
  • Legitimate interests (e.g., service security and improvement)
  • Legal obligation
  • Explicit consent (where applicable)

5. Data Sharing and Disclosure

We may share personal data with:

  • Communication providers (e.g., SMS/email providers when enabled)
  • Authorized legal authorities when required by law

We do not sell personal data.

6. International Data Transfers

If data is transferred outside your country, we apply appropriate safeguards as required by applicable data protection laws.

7. Data Retention

We retain personal data only as long as necessary for:

  • Service operation
  • Legal, accounting, and compliance requirements
  • Legitimate business needs (e.g., security and audit)

When no longer needed, data is deleted or anonymized in a secure manner.

8. Security Measures

We implement technical and organizational safeguards, including (as applicable):

  • Authentication and role-based authorization
  • Encrypted transport (HTTPS/TLS)
  • Access control and logging
  • Secure / Encrypted storage and backup practices

9. Your Rights

Subject to applicable law, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Data portability
  • Withdraw consent (where processing is based on consent)
  • Lodge a complaint with a supervisory authority

To exercise your rights, contact: support@praxis-24.com

10. In-App Data Entered by Organizations

If you use the App as part of a clinic/company account, your organization may act as a data controller for records entered into the App. In such cases, data subject requests may need to be directed to your organization first.

11. Cookies and Similar Technologies

The mobile App itself may not use browser cookies, but embedded web views, analytics, or service integrations may use similar technologies where applicable.

12. Third-Party Services

The App may include integrations or links to third-party services. Their privacy practices are governed by their own policies, and we encourage you to review them.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted with a revised “Last updated” date. Continued use of the App after updates means you accept the revised policy.

14. Contact

If you have questions about this Privacy Policy or data processing, contact us at:

support@praxis-24.com